faq's

URBANNUEL is a High Street fashion brand. It stands for Life Aesthetics, Metropolitan Apparel.

Design, production, and retail are the heart of the URBANNUEL business model. The brand is committed to bringing to you quality apparel and accessories that are priced competitively and are durable to last beyond the current season.

URBANNUEL brings to you high-end, locally manufactured, quality clothes and accessories, which are usually exported and rarely available in GHANA. Our material is sourced from international production houses as well as from factories in GHANA, CHINA that are primarily export-based. These factories adhere to the highest international standards and comply with our labor laws.

Our design focus is on quality products for men and women. URBANNUEL is committed to constantly evolve with the needs of our customers, keeping in mind quality, comfort, durability, and fashion trends.

We expect to deliver confirmed orders in different regions of the world in below time period:

  • Middle East: 5-7 days
  • UK & Europe: 8-10 days
  • America & Canada: 10-14 days
  • Rest of the World: 12-15 days

Customers are responsible to pay any import duties, taxes, tariffs, VAT, or other fees levied by their country's customs authorities.

PLACE YOUR ORDER IN THREE EASY STEPS!

  • Add the desired items to your cart and simply checkout.
  • Submit an order with the correct delivery and contact details.
  • A confirmation email would be sent with complete order details including item(s) details & prices.

After confirmed orders are dispatched, a unique tracking number is provided to the customer. You can track your order by using the tracking number on the third-party delivery service's website

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